Rice-lake Star SP298 Series Programmers Manual User Manual download pdf (Page 13)

Errors

There are three types of errors:

recoverable

errors that require some action by

you before they clear,

non-recoverable

errors that require servicing by an

authorized service provider, and a

data receive

error. Errors are indicated by and

audible buzzer and the indicators.

Recoverable Errors

Non-recoverable Errors

Data Receive Error

This type of error is caused whenever a problem is encountered during data

receipt. The method used by the printer to recover from a data receive error

depends on the current command mode.

Error Type

Indicators

Recovery

POWER RELEASE PAPER OUT

Paper jam

Flashing

Correct the cause of the problem and

then press RELEASE.

Carriage motor lockup

Abnormal home position signal

Abnormal timing signal

Error Type

Indicators

Recovery

POWER RELEASE PAPER OUT

RAM read/write

Off On On

Turn off the printer, then after waiting a

few minutes, turn the printer back on. If

the printer does not recover, contact

your nearest service provider.

CPU lockup

Command mode Data Receive Error Recover Procedure

Star mode The printer prints a question mark.

ESC/POS mode

Memory switch 4-0=0 : The printer prints a question mark.

Memory switch 4-0=1 : The printer discards the received data.

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Rice-lake Star SP298 Series Programmers Manual User Manual Page 13

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